Charlotte,
Thank’s for the Info. I have already threatened them with Trading Standards.
The annoying thing is, I usually manufacture my own arks but I needed two in a hurry for an emergency and I thought less than 10 days to delivery would be the quicker option.
Their fancy web site promises 10 day delivery and excellent standards of customer care. Even a ‘full refund’ if they fail to meet your expectations.
I appreciate the offer to help and will let you know what the outcome is.
Cheers
Simon